Add one script tag and your site gets an AI assistant that answers from your own documents, performs real actions through your APIs, and hands off to a live agent the moment it matters.
Drop the snippet into your site. It works with any framework, CMS or site builder that allows custom code.
Crawl your website and upload PDFs and documents. IotaBot answers only from what you give it.
Optionally connect your APIs so the chatbot can look up orders, accounts and bookings.
One widget, built for the whole customer journey — from first question to resolved ticket.
Pricing, shipping, policies and how-tos answered instantly, before they become tickets.
Connected to your APIs, the chatbot tracks orders or updates accounts mid-conversation.
Visitors attach files, and agents can request one with a single click.
Collect name, email or phone before the chat starts — or skip it for identified users.
Capture demo requests, quotes and bookings inside the conversation.
Nested menu buttons route visitors to the right answer or team without typing.
Agents take over in real time, with everything the visitor already said.
Conversations become tickets with statuses, priorities and SLA timers.
Owner, Admin, Supervisor, Agent and Viewer roles out of the box.
Retrieval over your own content means answers match your real policies and products.
One script tag — no rebuild, no SDK, no deployment pipeline changes.
Tool calling lets the AI act through your APIs instead of sending visitors to a form.
Seamless real-time handoff whenever the AI should step aside.
Customize colours, greeting and behaviour to match your site.
The same assistant and inbox also cover WhatsApp, Instagram and email.
Copy the script tag from your IotaBot dashboard and paste it into your site. The chat widget appears immediately on every page.
Yes. Crawl your website and upload documents such as PDFs. IotaBot answers from that content using retrieval-augmented generation.
Yes. The widget is framework-agnostic and works on any site that lets you add a script — custom HTML, React, Angular, Webflow and more. WordPress, Shopify and Wix also have dedicated installs.
Yes. A live agent can take over any conversation in real time, with the full history carried over.
Yes. Connect your own or third-party APIs as tools, and the AI can call them to track orders, look up accounts and more.
The same knowledge base, tools and inbox work across all of these.
Start free, train it on your content, and let it answer — with your team a click away.
