Social media automation for the conversations that sell
Posting is the easy part. IotaBot automates what comes after — DMs, comments, WhatsApp chats and follow-up campaigns — with one AI trained on your business and one inbox for your team.
- Instagram + WhatsApp
- One AI, one inbox
- Official Meta APIs
Social media automation with IotaBot: at a glance
IotaBot automates social conversations — Instagram DMs and comments, and WhatsApp chats — not post scheduling.
One AI, trained on your own content, answers across Instagram, WhatsApp, email and website chat.
Instagram comments are handled by per-post rules that reply publicly, by DM, or both.
WhatsApp campaigns send approved templates to lists and segments; Instagram announcements reach the open 24-hour window.
Every channel’s conversations arrive in one shared inbox with live handoff to your team.
Get started in three steps
- 1
Connect your accounts
Instagram and WhatsApp connect through Meta’s own sign-in — no developer setup.
- 2
Train one assistant
Upload documents or crawl your website; every channel answers from the same knowledge.
- 3
Automate and supervise
Set comment rules and campaigns, and step into any conversation from the inbox.
What IotaBot automates on social
Instagram DM replies
AI answers DMs from your content, around the clock.
Instagram comment rules
Keyword, AI-intent or always-reply rules per post.
WhatsApp chat replies
AI answers with buttons and list menus, not walls of text.
WhatsApp campaigns
Approved templates to lists and segments, paced safely.
Instagram announcements
Reach followers who messaged you in the last 24 hours.
One inbox, live handoff
Your team sees every channel in one place and can take over instantly.
Who automates social conversations
D2C and retail brands
Answer product questions in DMs and run launch campaigns on WhatsApp.
Creators and coaches
Comment-to-DM lead magnets and course enquiries answered automatically.
Agencies
Manage several clients’ accounts as separate websites in one workspace.
Social media automation: frequently asked questions
Still have a question? Talk to us or try the live demo.
Does IotaBot schedule social media posts?
No. IotaBot automates conversations — DMs, comments, WhatsApp chats and messaging campaigns. Use your existing scheduler for posting.
Which social channels are supported?
Instagram (DMs and comments) and WhatsApp, alongside email and website chat. Facebook Messenger is not supported yet.
Can I manage several brands?
Yes. Each brand can be its own website in one workspace with its own knowledge, channels and team access.
Social media automation: guides and how-tos
Related solutions
Try IotaBot for Social media automation
Start free, train it on your content, and see it answer in minutes.