Documentation
Get IotaBot running on your site
Everything you need to install the widget, train it on your content, and put it to work.
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🚀Getting startedCreate a workspace, add your website, and embed the IotaBot widget in three steps.⚡Embedding the widgetInstall IotaBot with a single script tag, find your widget key, and identify signed-in users securely.🧠Training & knowledgeUpload documents and crawl your site so the assistant answers from your own knowledge base, not guesswork.🛠️Tools & actionsLet the assistant call your own APIs to track orders, update accounts, and take real action mid-conversation.📝FormsCollect structured information inside the chat with multi-step forms, validation, and webhooks.✨Quick actionsGive visitors one-tap buttons that open the conversations you actually want to handle.🤝Human handoffEscalate from the AI to a live agent in real time, with the full conversation history intact.🎫Tickets & auto-assignTurn conversations into tickets with status, priority, and automatic assignment to the right agent.📸Instagram DMs & commentsAnswer Instagram DMs and automate post comments with exact-phrase, AI, or always-reply rules.📧Email supportForward a mailbox to IotaBot and handle customer email from the same inbox as chat and Instagram.❓FAQCommon questions about IotaBot: what it costs, how it uses your data, and how the AI behaves.