Install the IotaBot plugin, paste your widget key, and your WordPress site has an AI assistant that answers from your content — and, on WooCommerce, finds products and tells signed-in customers where their order is.
Add it from your WordPress dashboard and activate it like any other plugin.
Copy the key from your IotaBot dashboard. The chat widget appears on your site straight away.
Crawl your own pages or upload documents, and IotaBot starts answering from your content.
From blogs and business sites to full WooCommerce stores, here is how WordPress sites use IotaBot.
IotaBot reads your pages, FAQs and policies and answers visitors from them, around the clock.
When a visitor asks for a person, an agent takes over the same chat with the history attached.
Conversations become tickets with statuses and priorities — no separate help desk plugin.
Shoppers describe what they want and see matching products as cards with prices and links.
A logged-in customer asks where their order is and gets the real status — only their own orders.
Shipping, sizing and returns answered while the shopper is still on the product page.
Collect names, emails and phone numbers from visitors, even when your team is offline.
Menu buttons steer visitors to pricing, bookings or support without typing.
Hide the floating bubble and open the chat from any link or menu item on your site.
The plugin injects the widget for you. Nothing to paste into header.php.
Orders are tied to the signed-in customer on the server, so no one can look up someone else’s order by guessing a number.
Replies come from your own content, not from whatever a general AI model assumes.
Pin the key per environment in wp-config.php, and use filters to control where the widget loads.
The same assistant also answers on WhatsApp, Instagram and email.
The widget loads from IotaBot’s CDN, so your WordPress database and server stay out of it.
Install the IotaBot plugin, activate it, and paste the widget key from your IotaBot dashboard. The chat widget goes live immediately.
Yes. IotaBot shows matching WooCommerce products as cards in chat, and signed-in customers can ask for the status of their own orders.
No. Order lookups are tied to the signed-in WordPress customer and verified on the server, never to an order number the visitor types.
Yes. Developers can use the iotabot_should_load filter to skip the widget on checkout, for logged-in users, or on any page you choose.
The widget is served from IotaBot’s CDN and loads independently of your pages, so it does not add work to your WordPress server.
The same knowledge base, tools and inbox work across all of these.
Start free, train it on your content, and let it answer — with your team a click away.
