Connect your WhatsApp Business number and IotaBot answers customers around the clock — with tappable buttons, list menus and approved templates, and a live agent whenever they need one.
Meta’s Embedded Signup walks you through it in a few clicks — no developer or BSP contract needed.
Your documents and website become the knowledge base, shared with every other IotaBot channel.
The AI answers with plain text, tappable buttons or list menus, and your team steps in whenever needed.
WhatsApp is where many customers would rather talk. Here is what teams put IotaBot to work on.
Opening hours, shipping, refunds and warranties answered from your own documents, any time of day.
Connect your order API and customers get their delivery status without waiting in a queue.
Tappable buttons and list menus guide customers to the right answer faster than typing.
Answer “does it come in blue?” while the buyer is still deciding, not the next morning.
The AI handles the first questions, then hands serious buyers to your sales team with the context attached.
After WhatsApp’s 24-hour window closes, an agent sends a Meta-approved template to pick the thread back up.
Send approved template campaigns to contacts who opted in — and replies land in the same inbox.
Share launches and promotions on the channel with the highest open rates, not the spam folder.
When a customer answers a campaign, the AI picks up the conversation straight away.
Connected through Meta’s own signup flow — no grey-market tools that put your number at risk.
Buttons and lists feel like WhatsApp, not like a website chatbot pasted into a phone.
Answers come from your own documents, so customers get your policies — not a model’s guess.
Approved templates are tracked in your dashboard, so re-opening a conversation takes one click.
A person takes over in real time and sees the whole chat, so the customer never repeats themselves.
WhatsApp sits next to Instagram, email and web chat in one shared inbox with ticketing.
IotaBot connects your number to the official WhatsApp Business Platform through Meta’s Embedded Signup, so you do not need a developer or a separate provider contract.
Businesses can reply freely for 24 hours after a customer’s last message. After that, Meta only allows pre-approved template messages — IotaBot lets agents send these from the dashboard.
Yes. The AI can reply with tappable reply buttons or list menus as well as plain text.
Yes. Any WhatsApp conversation can be handed to a live agent in real time, with the full history carried over.
Yes. You can send approved template campaigns to contacts who opted in, and their replies arrive in the same inbox.
The same knowledge base, tools and inbox work across all of these.
Start free, train it on your content, and let it answer — with your team a click away.
