Plans & Pricing

Pricing that scales with your support

Start free, then upgrade as your conversation volume grows. No hidden fees.

Spark — Free

For solo operators and micro-businesses

₹0/ mo
Start free
  • AI chatbot with 1,00 messages/month
  • 1 website widget
  • 1 human agent seats
  • 10 MB AI knowledge base
  • 50 MB conversation file storage
  • Ticketing system
  • Email support
  • Community help center access

Ignite

For early-stage startups building their first support workflow

₹2,999/ mo
Get started
  • Everything in Spark, plus:
  • 3,000 messages/month
  • 5 human agent seats
  • 150 MB AI knowledge base
  • 2 GB conversation file storage
  • Basic analytics dashboard
  • Email support (24-48hr response)

Building on the API? API access for WhatsApp, Instagram, email and website chat comes with paid plans, each with a monthly allowance of API messages. See the WhatsApp API, Instagram API, Email API and Live chat API — and WhatsApp API pricing.

What isn't in the plan price

  • WhatsApp message fees. Meta charges per delivered WhatsApp message and bills your own WhatsApp Business account. IotaBot adds nothing on top — estimate them with the WhatsApp cost calculator.

Frequently asked

Is there a free plan?

Yes — you can start free and upgrade whenever you're ready. No credit card required to begin.

Can I change plans later?

Absolutely. Upgrade or downgrade at any time; changes apply from your next billing cycle.

What powers the AI?

IotaBot uses retrieval-augmented generation, grounded in the content you provide.

Which channels are included?

Website chat, WhatsApp, Instagram and email are available on every plan, answered by the same AI from one inbox.

Do you charge per WhatsApp message?

No. Meta bills its per-message fees to your own WhatsApp Business account; IotaBot adds no markup.

Do you offer custom enterprise pricing?

Yes. For higher volumes or specific needs, get in touch and we'll tailor a plan.