Spark — Free
For solo operators and micro-businesses
- AI chatbot with 1,00 messages/month
- 1 website widget
- 1 human agent seats
- 10 MB AI knowledge base
- 50 MB conversation file storage
- Ticketing system
- Email support
- Community help center access
Start free, then upgrade as your conversation volume grows. No hidden fees.
For solo operators and micro-businesses
For solo operators and micro-businesses ready to remove the free-tier cap
For early-stage startups building their first support workflow
Building on the API? API access for WhatsApp, Instagram, email and website chat comes with paid plans, each with a monthly allowance of API messages. See the WhatsApp API, Instagram API, Email API and Live chat API — and WhatsApp API pricing.
Plans differ in volume — AI messages, websites, team seats and storage. The product is the same.
Answers from your pages, FAQs and policies with retrieval-augmented generation — no made-up answers.
One assistant on every channel, and one inbox for your team.
A person takes over any conversation, with the full history.
Conversations become tickets with status, priority and owner.
Per-post comment rules that reply publicly and in DMs.
Install on your store or site in minutes, with order lookups where the platform allows.
Yes — you can start free and upgrade whenever you're ready. No credit card required to begin.
Absolutely. Upgrade or downgrade at any time; changes apply from your next billing cycle.
IotaBot uses retrieval-augmented generation, grounded in the content you provide.
Website chat, WhatsApp, Instagram and email are available on every plan, answered by the same AI from one inbox.
No. Meta bills its per-message fees to your own WhatsApp Business account; IotaBot adds no markup.
Yes. For higher volumes or specific needs, get in touch and we'll tailor a plan.