The Tidio alternative with WhatsApp and Instagram on every plan
Tidio is a website live chat with the Lyro AI agent; WhatsApp, Instagram and Messenger come with its Plus plan. IotaBot gives every plan the AI chatbot and all four channels — website, WhatsApp, Instagram and email.
IotaBot vs Tidio pricing
- Spark — FreeFree
- Ember₹799/month
- Ignite ₹2,999/month
Every plan includes website chat, WhatsApp, Instagram and email, with the AI chatbot. WhatsApp message fees are billed by Meta at its own rates.
$24.17 / month
Starter: 100 billable conversations and 50 one-off Lyro AI conversations. Growth from $49.17. WhatsApp, Instagram and Messenger are on Plus, from $300/month. Lyro AI is an add-on from $32.50/month.
Source: Tidio pricing, checked 1 October 2026.
IotaBot vs Tidio: feature comparison
| IotaBot | Tidio | |
|---|---|---|
| Free plan | Yes | Yes — 50 lifetime Lyro AI conversations |
| WhatsApp and Instagram | On every plan, including free | Plus plan, from $300/month |
| AI answers | AI trained on your website, FAQs and policies, on every plan | Lyro AI add-on from $32.50/month |
| Website live chat | Yes — widget with AI and live agents | Yes |
| Email and tickets | Yes — your own domain, tickets and auto-assign | Yes |
| Actions inside the chat | Calls your store or API mid-chat (order status, bookings) | Flows (add-on from $24.17/month) |
| Prices in rupees | Yes — ₹ or $ | US dollars |
| Developer API | REST API and signed webhooks for every channel (paid plans) | Available |
Tidio details from their pricing page on 1 October 2026. Prices change — check before you decide.
Why choose IotaBot over Tidio
All channels on every plan
WhatsApp and Instagram are not a top-tier upgrade. Connect them on any plan, including free.
Learn more →AI included
Answers from your website, FAQs and policies are part of the plan, not a separate add-on.
Learn more →Built for Indian stores
Prices in rupees, order lookups for signed-in WooCommerce and Shopify customers, and WhatsApp at Meta's own rates.
Learn more →When Tidio is the better choice
- You need Tidio's guaranteed Lyro resolution rate on its Premium plan.
- Your team already lives in Tidio's ecosystem and integrations.
How to switch from Tidio to IotaBot
- 1
Create your workspace
Sign up free, add your website and fill an industry template or point IotaBot at your sitemap.
- 2
Swap the widget
Replace Tidio's script with IotaBot's one script tag, or install the Shopify, WordPress or Wix route.
- 3
Connect your other channels
Add WhatsApp, Instagram and email so every conversation reaches the same inbox.
Tidio alternative: frequently asked questions
Is IotaBot a good Tidio alternative?
Yes, especially if you need WhatsApp or Instagram. IotaBot includes them on every plan, while Tidio puts them on its Plus plan from $300 a month.
How does IotaBot's AI compare with Lyro?
Both answer from your own content. On IotaBot the AI is part of every plan; Tidio sells Lyro as an add-on from $32.50 a month, with 50 lifetime conversations on the free plan.
Can I move my website chat from Tidio to IotaBot?
Yes. Replace Tidio's script tag with IotaBot's, or use the Shopify, WordPress or Wix install, and add your content to the knowledge base.
Does IotaBot have ticketing?
Yes. Conversations become tickets with status, priority and auto-assignment, and email arrives as tickets too.
Can the IotaBot chatbot track orders?
Yes. It can call your store or your own API mid-conversation — WooCommerce and Shopify order lookups for signed-in customers are built in.
Try IotaBot free
Add your website, connect WhatsApp or Instagram, and see the AI answer from your own content.
Start free