The Wati alternative with AI that answers on every channel
Wati is built around WhatsApp broadcasts and a team inbox. IotaBot is built around answering customers: one AI, trained on your own content, on WhatsApp, Instagram, your website and email — with a free plan to start.
IotaBot vs Wati pricing
- Spark — FreeFree
- Ember₹799/month
- Ignite ₹2,999/month
Every plan includes website chat, WhatsApp, Instagram and email, with the AI chatbot. WhatsApp message fees are billed by Meta at its own rates.
₹4,999 / month
Growth plan, billed monthly (₹3,749/month billed yearly). Pro is ₹9,999 and Business ₹19,999 a month. WhatsApp message charges are extra.
Source: Wati pricing, checked 1 October 2026.
IotaBot vs Wati: feature comparison
| IotaBot | Wati | |
|---|---|---|
| Free plan | Yes | No free plan — a ₹999 one-time pay-as-you-go pack |
| Channels | Website chat, WhatsApp, Instagram and email — on every plan | WhatsApp first; also lists Instagram, Facebook and TikTok |
| AI answers | AI trained on your website, FAQs and policies, on every plan | AI Co-pilot credits from the Pro plan (500 a month) |
| WhatsApp message fees | Billed by Meta to your own WhatsApp account — no IotaBot markup | Charged on top of the plan, from Wati's rate card |
| Email support inbox | Forward your support inbox; reply from your own domain | Not listed |
| Team inbox and handoff | Live handoff, shared inbox, tickets and auto-assign | Shared team inbox; 3 users on Growth, 5 on Pro |
| Actions inside the chat | Calls your store or API mid-chat (order status, bookings) | Integrations: 2 on Growth, 5 on Pro |
| Developer API | REST API and signed webhooks for every channel (paid plans) | Available |
Wati details from their pricing page on 1 October 2026. Prices change — check before you decide.
Why choose IotaBot over Wati
AI that answers, not just flows
IotaBot answers from your own pages and policies on every plan, so customers get a real answer at 2 a.m. instead of a menu.
Learn more →Website and email in the same inbox
WhatsApp is one channel of four. Website chat and email arrive in the same inbox, answered by the same AI.
Learn more →Meta's rates, not a marked-up rate card
Meta bills WhatsApp messages to your own WhatsApp Business account at its published rates. IotaBot adds nothing per message.
Learn more →When Wati is the better choice
- Your main job is large WhatsApp broadcast campaigns with Wati's campaign tooling and volume discounts.
- You need WhatsApp Business Calling or TikTok as a channel today.
How to switch from Wati to IotaBot
- 1
Create your workspace
Sign up free and add your website. Fill an industry template so the AI has answers from day one.
- 2
Move your WhatsApp number
Connect your number through Meta's Embedded Signup. A number can only be on one platform at a time, so disconnect it from Wati first.
- 3
Sync your templates
Approved templates live on your WhatsApp Business account, so they come with it — click Sync now in IotaBot.
Wati alternative: frequently asked questions
Is IotaBot a good Wati alternative for small businesses in India?
Yes, if you want WhatsApp answered automatically. IotaBot has a free plan, answers from your own content with AI, and covers Instagram, website chat and email from the same inbox. Wati starts at ₹4,999 a month on monthly billing.
Can I keep my WhatsApp number when I move from Wati?
Yes. The number belongs to your WhatsApp Business account, not to Wati. Disconnect it from Wati, then connect it to IotaBot with Meta's Embedded Signup. Your approved templates stay on the account.
Does IotaBot charge for WhatsApp messages?
No. Meta charges per delivered message and bills your own WhatsApp Business account at its published rates. IotaBot adds no per-message fee. Use the WhatsApp cost calculator to estimate Meta's charges.
Can IotaBot send WhatsApp broadcast campaigns?
Yes. Marketing campaigns send approved templates to a list or segment, as a single message or a sequence, and replies land in the same inbox.
Does IotaBot work on Instagram too?
Yes. The same AI answers Instagram DMs, and per-post comment rules reply publicly and send a DM to commenters.
Try IotaBot free
Add your website, connect WhatsApp or Instagram, and see the AI answer from your own content.
Start free